1. What Kenva is
Kenva is a personal CRM service that lets an AI assistant (currently Claude) save and recall notes about your contacts, stored as files in your own Google Drive. Kenva acts as a bridge between your assistant and your Drive; it is not a data storage service, an email service, or an AI assistant itself.
2. Your account
You sign in with your Google account and must be at least 18 years old. You're responsible for activity that happens under your account and for keeping access to your Google account secure. One account is for one person's use.
3. Free trial and payment
New accounts start with a free trial (currently 5 weeks) that begins when you connect your Google Drive. No card is required for the trial. When the trial ends, Kenva stops responding inside your assistant until you purchase a plan — your files in Drive are unaffected.
Paid access is a one-time payment for the life of the product, at the price shown at checkout (early-seat pricing is limited and changes as tiers sell out). "Life of the product" means for as long as we operate Kenva; it is not a promise that the service will exist forever — but because your notes live in your own Drive, they remain yours and readable even if Kenva shuts down.
If a purchase didn't work out the way you expected, email kenvaapp@gmail.com — we'd rather fix it than argue about it.
4. Your data stays yours
You own the notes Kenva saves. They sit in a folder in your Google Drive, in plain files you can open, edit, move, or delete without our involvement. We claim no rights over them beyond what's needed to move them between your assistant and your Drive at your request. See the Privacy Policy for details on the little we do store.
5. Acceptable use
Don't use Kenva to break the law or to harm others. In particular, don't:
- store or process information about people in ways that violate applicable privacy or data-protection laws;
- attempt to probe, overload, or disrupt the service, or access another person's account or data;
- resell, sublicense, or offer Kenva as a service to third parties without our written agreement;
- use Kenva to send spam or unsolicited outreach at scale.
We may suspend or terminate accounts that violate these terms.
6. Third-party services
Kenva depends on services we don't control — Google (sign-in and Drive), Anthropic (Claude), and our hosting and payment providers. Your use of those services is governed by their own terms. If a third party changes or withdraws something Kenva depends on (for example, an API), parts of Kenva may stop working; we'll do our best to adapt, but we can't guarantee their behavior.
7. Service changes and availability
We're a small product improving continuously. Features may change, and occasional downtime happens. We'll aim to give notice of material changes, but we don't guarantee uninterrupted availability.
8. Disclaimers
Kenva is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. AI assistants can make mistakes; verify anything important before acting on it. We are not responsible for the content of notes you or your assistant create.
9. Limitation of liability
To the maximum extent permitted by law, Kenva and its operator will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose (or $50 if you paid nothing).
10. Termination
You can stop using Kenva at any time — there's no subscription to cancel, and your files stay in your Drive. You can also revoke Kenva's Drive access from your Google account settings or ask us to delete your account. We may terminate or suspend access for breach of these terms.
11. Changes to these terms
We may update these terms as the product evolves. We'll update the date above, and for significant changes we'll note it on the site. Continued use after a change means you accept the new terms.
12. Contact
Questions about these terms: kenvaapp@gmail.com.